Contact Center Manager, Nespresso

Join us as Contact Center Manager and grow within a dynamic global team!

Position summary
Drive excellent service to the customer by execution of all Customer Care activities and by implementation of the defined Nespresso consumer experience strategy and campaigns in the internal and external Customer Relationship Centers. Ensure efficient, agile and most of all customer-oriented operations, both in internal and at the outsourcers teams.

Position snapshot
Nespresso Athens, Greece
Reporting to: Customer Care and Services Head