Standard Customer Success & Operations Manager DACH

The Customer Success & Operations Manager is responsible for ensuring the success, stability, growth, and operational excellence of the Standard Segment portfolio in DACH.

This role combines portfolio ownership, renewal governance, pipeline generation, and operational program leadership. It requires a highly structured, data-driven, and commercially aware professional who can drive measurable business impact in a multi-product Saa S environment.

This is a high‑visibility role with significant cross‑functional exposure and direct contribution to Serrala’s growth a...