IT Service Desk Team Manager (m/f/x)

For our department IT Service Desk within General Services, we are looking for a (an):

IT Service Desk Team Manager (m/f/x)

Main duties:

• Manage, plan and lead the dedicated staff, by giving clear instructions about planning, priorities and deadlines
• Be responsible for the correct execution of the IT Customer Services activities, following strictly the defined rules, policies and procedures
• Be responsible for the existence and correctness of all related documentations
• Propose corporate compliant solutions based on ...
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