Management System and Improvement Lead (f/m/d) – Global Customer Operations

A Snapshot of Your Day

You collaborate closely with the Head of GCO Quality Management and colleagues across Global Customer Operations. Your day includes shaping a strong quality mindset, managing and improving processes, coordinating audits, and preparing clear quality reporting. You spend time driving awareness, facilitating improvement initiatives, and enhancing tools and the knowledge base. Through regular exchanges with teams, you foster customer value orientation, systematic improvement, and critical t...