Service Desk Analyst - Level 1

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to become the best you can be.

YOUR ROLE

• Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate
• Recording & tracking incident and re...
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