ANALYST IT SERVICE MANAGEMENT

Task Responsibilities:

As a Service Management Analyst, you will play a pivotal role in ensuring the efficiency, effectiveness, and quality of our service delivery processes (mainly using CDSM framework). You will be responsible for analyzing, designing, implementing, and maintaining service management processes and systems to support our organizations objectives. This role requires a blend of technical expertise, analytical skills, and strong communication abilities to collaborate with various teams and stakeholders.

The major responsibilities include b...